If you receive a message stating “There are no handsets in your order…” on the Review Order screen, it’s likely that cookies are disabled in your browser. Our website requires cookies to function properly.
Cookies are small files stored on your computer that enable our website to operate as intended. They are used to remember the handsets you’ve added to your Sell Order and to check if you are logged in. While all web browsers can accept cookies, they may be disabled in your settings.
No, cookies are not dangerous at all. A website can only access the data it has stored, and the amount of data is quite small. Cookies cannot read sensitive information like your credit card number or perform any harmful actions.
Cookies from our website do not contain any personal information or data used for tracking purposes.
To enable cookies for your browser, follow the instructions below:
Microsoft Internet Explorer (Windows)
If your browser cookies are enabled but you’re still unable to place an order, it’s possible that security software on your computer (such as ZoneAlarm or McAfee Personal Firewall) is blocking cookies. Please check the settings in your security software to ensure that cookies are allowed.
If none of our suggestions have resolved the issue, we’d be happy to assist you by taking your order over the phone. Please create an online account first, then call us between 8:45 AM and 5 PM, Monday to Friday. We will help you place your order directly on your account.
