Selling your device

How Our Service Works?

Curious about our process? Visit our ‘How It Works‘ page to learn more

How Can I Determine My Device's Value?

To find out how much your device is worth, simply enter your model into the Model Quick Search box located in the top right corner of our homepage and click “Go.” Once we locate your model, you’ll receive an instant valuation.

What Types of Devices Can I Sell?

We accept both working and faulty devices as outlined in our pricing guide. For more details, please refer to our Terms & Conditions.

How Do I Identify My iPhone Model?

Identifying your iPhone model can sometimes be tricky. You can find the model number in the settings by going to Settings > General > About. Alternatively, you can compare your device against our extensive image library. If you’re still unsure, feel free to send your iPhone to us, and we’ll check it on our end.

What Is an IMEI Number?

It might sound complicated, but it’s quite simple.

The International Mobile Equipment Identity (IMEI) number is a unique 15-digit serial number assigned to each mobile phone. You can typically find it printed on the back of the device or on the SIM tray of most Apple iPhones.

Alternatively, you can easily retrieve your IMEI by dialing *#06# on your phone.

The 15-digit number will be displayed on the screen.

For example: 353456789012345

What If My Device Has No Value? Can I Recycle It?

If your device has no reuse value, we regret to inform you that we cannot accept it. We recommend reaching out to your local council for guidance on properly disposing of devices that cannot be reused.

Is There a Limit to the Number of Devices I Can Sell?

Great question! The good news is that there’s no limit—you can send us as many devices as you’d like, whenever you want. We encourage you to do so!

Do You Accept Fake or Counterfeit Phones?

With the rise of counterfeit phones in the UK market, it’s important to be cautious. While these devices may closely resemble genuine products, they are illegally produced and can be unsafe to use. We do not accept any non-genuine products.

Do You Accept Stolen Phones?

We do not tolerate theft and do not accept stolen phones. To ensure compliance, we verify all received devices using CheckMEND, a crime protection database, to confirm that phones are not barred or reported as stolen.

Do You Buy Broken Phones?

Yes, we purchase both working and faulty phones.

What Is iOS 7/iOS 8 Activation Lock?

Activation Lock is a security feature on iOS 7 and iOS 8 that links your Apple device to your iCloud account. Before sending your device to us, you’ll need to remove your iCloud account.

For more information and step-by-step instructions on unlocking your device, please visit our Activation Lock page.